02 Oct #244 – Integrity Idea 062: Cultivate Customer Kindness
INTEGRITY IDEA: Cultivate Customer KindnessCOVERT-OVERT CONTINUUM (six Continuums for action): PracticesCOVERT-OVERT RATING (several levels from Highly Covert to Highly Overt): Highly CovertSTAKEHOLDERS SERVED: Employees, Customers/Clients, Community"Cultivate Customer Kindness" is about implementing practices that create opportunities for customers to engage in acts of "kindness" toward employees and the community. It recognizes that "kindness" is an expression of the "first-order beliefs" God...
